Server Maintenance by Balata Data

Server Maintenance for Maximum Uptime

Servers are the backbone of your IT infrastructure—keeping them running at peak performance is critical.

BalataOne Maintenance provides comprehensive third-party support that outperforms OEM contracts—offering faster response times, flexible coverage, and cost-effective solutions without compromise.

Maximize Performance. Minimize Downtime.

24/7 Onsite Support, Anywhere You Operate

Rapid diagnostics and expert field engineers ensure minimal disruptions.

Flexible Maintenance Plans, Built for You

Custom service agreements align with your business priorities and budget.

Global Logistics & 24/7 Parts Availability

Our extensive network ensures fast access and a seamless supply chain.

Multi-Vendor Expertise for Any Hardware Mix

Simplify support and reduce vendors without compromising expertise.

Expert Server Support for Any Environment

Balata provides high-performance maintenance for complex, multi-vendor server environments, ensuring reliability and efficiency at every stage of your infrastructure's lifecycle. Our support covers:

Current & Legacy Servers to extend hardware lifespan and performance

Stand-Alone & Blade Servers with tailored maintenance solutions

Legacy & Tape-Based Systems for long-term data retention and compliance

Empower Your Business with Resilient Server Infrastructure

Balata’s maintenance solutions optimize server performance, extend hardware life, and reduce risk.

Reduce Disruptions with 24/7 Support

Keep your servers up and running with expert issue resolution.

Strategic Parts Planning & Stocking

Ensure critical components are always available.

Flexible Service Levels

Choose the plan that fits your business needs.

24x7x4 Onsite Support
Platinum
24 hours a day, 7 days a week
Remote diagnostics, 365 days a year
Online portal & asset management tool
Field engineer and parts onsite within 4 hours of diagnosis
9x5xNBD Onsite Support
Gold
9:00am – 5:00pm (local time), Monday – Friday
Remote diagnostics, 365 days a year
Online portal & asset management tool
Field engineer and part onsite next-business day
Next Day Parts Only
Silver
9:00am – 5:00 (local time), Monday – Friday
Online portal & asset management tool
Next-business day parts shipped
Basic Plan
$180/yr
Save 20%
24/7 Customer Support
Basic Hardware Coverage
Monthly Reporting
Business Plan
$280/yr
Save 20%
Advanced Hardware Coverage
Priority Support Access
Monthly Performance Reviews
Discounted Parts Pricing
Enterprise Plan
$480/yr
Save 20%
Comprehensive Hardware Coverage
Dedicated Account Manager
Quarterly Strategy Sessions
Expedited Service Requests
Discounted Labor Rates

AI-Powered Solutions, Custom Support

Balata blends expert service with AI-driven tools to accelerate issue detection and response. By optimizing parts planning and engineer dispatch, Balata One minimizes downtime and ensures mission-critical support when you need it most.

Your All-in-One Data Center Partner

Balata provides expert maintenance, secure ITAD, and tailored professional services—ensuring optimized infrastructure, seamless support, and full lifecycle management with a single trusted partner.

Streamline, Sustain, & Scale with Balata Data

Discover cost-effective support solutions tailored for your enterprise data center needs today.