Storage Maintenance by Balata Data

Post-Warranty Storage Solutions Backed by Expert Engineers

Balata Data offers post-warranty storage solutions backed by expert Level 3 and 4 engineers. From addressing complex challenges to optimizing performance, we ensure your infrastructure operates at peak reliability.

Your Data.
Always Available.
Always Protected.

Whether managing legacy storage arrays or next-gen flash systems, our tailored solutions extend equipment lifespan, reduce risk, and eliminate unnecessary OEM costs.

Comprehensive support for SAN, NAS, and DAS environments

Guaranteed SLAs with rapid parts and engineer dispatch

Remote and proactive monitoring to detect failures in real time

Flexible coverage plans that adapt to your evolving needs

Comprehensive Maintenance for Complex Storage Systems

Balata Data provides high-performance support tailored to diverse storage environments, ensuring seamless operation and reliability. Our expert-driven maintenance contracts include:

Critical Infrastructure Support

Enterprise Storage & SAN Solutions

Legacy System Support

Standalone & Virtual Storage Maintenance

Customizable Monitoring Options

Onsite Spares & Global Stocking Locations

L3-L4 Expert Engineering

Customized Storage Solutions for Modern Businesses

Balata’s flexible maintenance services are tailored to meet the demands of growing enterprises. With expert support and a commitment to sustainability, we make storage management seamless and cost-effective.

Trusted Expertise When You Need It

Access skilled engineers with a proven track record of solving even the most complex issues.

Cost-Effective, Scalable Support

Reduce operational expenses with dynamic, reliable solutions that adapt to your growth.

Rapid Response for Critical IT Issues

Prevent costly downtime with real-time diagnostics and on-site engineer dispatch within hours.

Expert Solutions for Multi-Vendor Environments

Leverage 25+ years of experience and a 98% first-trip fix rate to minimize disruptions.

Sustainable IT Management

Stay compliant and eco-friendly with services like recycling, refurbishing, and asset preservation.

Flexible Service Levels

Choose the plan that fits your business needs.

24x7x4 Onsite Support
Platinum
24 hours a day, 7 days a week
Remote diagnostics, 365 days a year
Online portal & asset management tool
Field engineer and parts onsite within 4 hours of diagnosis
9x5xNBD Onsite Support
Gold
9:00am – 5:00pm (local time), Monday – Friday
Remote diagnostics, 365 days a year
Online portal & asset management tool
Field engineer and part onsite next-business day
Next Day Parts Only
Silver
9:00am – 5:00 (local time), Monday – Friday
Online portal & asset management tool
Next-business day parts shipped
Basic Plan
$180/yr
Save 20%
24/7 Customer Support
Basic Hardware Coverage
Monthly Reporting
Business Plan
$280/yr
Save 20%
Advanced Hardware Coverage
Priority Support Access
Monthly Performance Reviews
Discounted Parts Pricing
Enterprise Plan
$480/yr
Save 20%
Comprehensive Hardware Coverage
Dedicated Account Manager
Quarterly Strategy Sessions
Expedited Service Requests
Discounted Labor Rates

AI-Powered Solutions, Custom Support

Balata blends expert service with AI-driven tools to accelerate issue detection and response. By optimizing parts planning and engineer dispatch, Balata One minimizes downtime and ensures mission-critical support when you need it most.

Your All-in-One Data Center Partner

Balata provides expert maintenance, secure ITAD, and tailored professional services—ensuring optimized infrastructure, seamless support, and full lifecycle management with a single trusted partner.

Streamline, Sustain, & Scale with Balata Data

Discover cost-effective support solutions tailored for your enterprise data center needs today.