Server Maintenance

The Best in Server Support.

OEMs Supported:

Server Maintenance

Balata One™ can ensure a smooth and efficient operation for your server maintenance needs and overall IT infrastructure. With our 23+ years of expertise, we provide peace of mind knowing that you are working with a team of professionals who are dedicated to providing top-quality service.

Balata Data offers support for multiple vendors, including HPE, Dell, Cisco, Lenovo, Sun/Oracle, and Supermicro. We are hardware agnostic and will work with you to find the best support solution for your infrastructure needs, regardless of the brand.


Flexible Service Levels

Each contract can be tailored to best for the customers needs. Short and long-term options are available with the option to add or remove equipment at any time.

24x7x4 Onsite Support

  • 24 hours a day, 7 days a week
  • Remote diagnostics
  • Field engineer onsite and dispatched on-site within 4 hours
9x5xNBD Onsite Support
  • 9:00am – 5:00pm (local time), Monday – Friday
  • Remote diagnostics
  • Field engineer onsite and dispatched on-site next-business day with the appropriate part if required.
Next Day Remote & Parts Only
  • 9:00am – 5:00 (local time), Monday – Friday
  • Remote troubleshooting
  • Next-business day parts shipped

Key Support Features

  • 20+ Years of Experience
  • Average 15-Minute Engineer Callback
  • 98% First Trip Fix Success
  • Software Technical Support

Choose Your Service Level


    is Our Mission

    From recycling, preserving assets, redeployments, refurbishing, to carbon neutrality. Staying environmentally consciousness & compliant in everything we do. Balata is committed to doing its part.

    Contact us now and you will hear from a Balata Team Member right away.