Storage Maintenance

Empowering IT teams to think bigger.

OEMs Supported:

Storage Maintenance

Balata houses one the deepest benches in post-warranty support. The majority of our Level 3 and 4 engineers worked decades for their respective OEMs with over hundreds of certifications combined. Many of which helped create the sales manuals for the most used platforms in the world. For even the most complex of issues, Balata has the knowledge and resources so you’re protected.

The team at Balata One™ has helped create manuals for some of the most advanced platforms in the world, which gives them a unique understanding of how to properly maintain and troubleshoot a wide range of server storage systems. Additionally, their certification ensures that they have undergone rigorous training and testing to demonstrate their expertise in this field.


Flexible Service Levels

Each contract can be tailored to best for the customers needs. Short and long-term options are available with the option to add or remove equipment at any time.

24x7x4 Onsite Support

  • 24 hours a day, 7 days a week
  • Remote diagnostics
  • Field engineer onsite and dispatched on-site within 4 hours
9x5xNBD Onsite Support
  • 9:00am – 5:00pm (local time), Monday – Friday
  • Remote diagnostics
  • Field engineer onsite and dispatched on-site next-business day with the appropriate part if required.
Next Day Remote & Parts Only
  • 9:00am – 5:00 (local time), Monday – Friday
  • Remote troubleshooting
  • Next-business day parts shipped

Key Support Features

  • 20+ Years of Experience
  • Average 15-Minute Engineer Callback
  • 98% First Trip Fix Success
  • Software Technical Support

Choose Your Service Level


    is Our Mission

    From recycling, preserving assets, redeployments, refurbishing, to carbon neutrality. Staying environmentally consciousness & compliant in everything we do. Balata is committed to doing its part.

    Contact us now and you will hear from a Balata Team Member right away.