25 + Years of Experience in the Making
System Monitoring
Al Powered Support System
Systems Management
L4 Engineering
OEM Level Troubleshooting
Advanced Ticketing Platform
Certified OEM Parts
Warranty Facilitation
Dedicated Engineering Team
Advantages of Balata One™
Instantaneous ticketing from the moment an incident occurs; resolution in motion.
Intelligent filtering to understand critical events.
Reduce SLA and prevent cascading events.
Reduce number of incidents.
Track operating systems & application issues.
Proactive vs reactive solution and monitoring
View storage growth trends; forecasts capacity levels.
Agent-less monitoring options.
AI Powered Support
While there will always be a personal touch on maintenance, Balata leverages innovation to maximize support effectiveness. Our AI powered software will detect and predict future failure probabilities, automatically syncing and assigning the correct engineering teams to prioritizing mission critical support cases. Balata One eliminates the guess work for parts planning, engineering hours and failure rates so customers can receive quick pricing and optimize their budget with larger costs savings.
Leveraging Life-Cycle Services in Maintenance
Once support has ended or Balata supported gear is no longer need, Balata enables you to tap into the full life-cycle management of those assets by keep everything under one roof, through one vendor. From offering data erasure or destruction services for active failed parts under contract to fully decommissioning assets once they’re retired, Balata works with you to tailor each contract to make sure your equipped to meet the customers needs.
Storage
Balata covers nearly all Tier 1 OEMs so contracts no longer have to be juggled through multiple vendors.
Server
Get the support services you need to optimize and repair your server hardware.
Networking
Balata carries the deepest certified engineering bench in the industry to solve even the most complex issues.
Greener
is Our Mission
From recycling, preserving assets, redeployments, refurbishing, to carbon neutrality. Staying environmentally consciousness & compliant in everything we do. Balata is committed to doing its part.
Contact us now and you will hear from a Balata Team Member right away.
Serving & Supporting Industry Leading OEMS
