The most critical assets in your business aren’t necessarily your real estate or intellectual property but your IT assets. As technology continues to shape every aspect of business, staying on top of any issues is vital to safeguard your data and network. You may already have a dedicated department Maintaining IT Assets, but they’re also tasked with helping your business grow and taking care of the needs of employees and clients. When your teams are spread thin, so is their focus in a crisis.
Outsourcing your IT maintenance alleviates time, stress, and resources that are better spent in other areas of your business. Here’s what to expect and how maintaining IT assets helps safeguard your business.
Upgrades Your Software and Firmware
Software and firmware regularly require updates and patches to address security vulnerabilities. When you delay these updates, you risk getting hacked or experiencing destructive downtime, which could cost your company thousands of dollars.
Upgrades can be time-consuming and are not typically a good use of your IT department’s time. While Balata One makes ongoing updates or even replaces necessary components, your IT department is free to focus on internal initiatives that help improve your company’s bottom line.
Conducts Proactive Maintenance Checks
Beyond upgrades, software, firmware, networks, racks, and more, your business needs ongoing maintenance checks to ensure your technology’s viability. Regular maintenance checks will also help identify malfunctions and worn-out parts before they become a serious liability to your business. Balata One takes a proactive, preventative approach to maintain IT assets, taking steps to ensure we help extend the life of your equipment and ensure everything is at its peak performance.
Monitors Performance
Balata One offers ongoing, agent-less monitoring to identify and flag issues quickly. Support tickets are simultaneously submitted, so your problems are always being resolved as they’re happening. We offer certified OEM parts, warranty facilitation, and a dedicated engineering team to bring your company back online. Our technicians are dispatched to your location within hours, or we can provide remote diagnostics and ship out necessary parts to keep your business running.
Brings Industry Insights
Our technicians are more than experts, they come with years of experience and certifications, and many helped create the sales manuals for the most popular technology platforms in the world. Our team has a unique understanding of maintaining IT assets and troubleshooting a wide range of systems. With vigorous training and testing, our technicians are among the best in the industry and ready to serve your business.
Keeps Your Business Compliant
When your data is compromised or goes down, so does your business. Balata One takes a proactive approach to keeping your business compliant with industry standards by ensuring your issues are quickly resolved. We offer a combination of remote and on-site help for a 98% first-trip fix success rate.
To stay ahead of the curve, we use AI Powered Support blended with our own personal touch on maintenance. Our AI-powered software helps predict and prevent future failure probabilities and automatically syncs and assigns the correct engineering teams to address the issue. We’re here to take the guesswork out of maintaining IT assets, so you’re always in control of your business. The results lead to quick pricing to optimize your budget with more significant cost savings while keeping your IT assets safe.
Why Work with Balata One for IMAC Services?
Balata Data does more than maintaining IT assets for our customers; we also adhere to the highest industry standards and live up to our core values. We focus on staying up-to-date with the latest technologies and cutting-edge solutions to improve and innovate our processes to honor the integrity of your business. Contact us today to learn more.